The Effect of Rewarding on the Performance of Front Office Department Employees at Hotel X
DOI:
https://doi.org/10.55927/wakatobi.v4i1.67Keywords:
Front office, Employee Performance, Management, Regression and RewardsAbstract
Performance is defined as a work output based on quality and quantity adjusted by employee responsibilities. The employee performance appraisal at the front office department of Hotel X in 2020-2024 shows fluctuations in each category. Reward programs that do not run well are suspected to be the main cause of declining employee performance in the department. It has the goal of determining the influence of rewarders on employee performance at hotel X, with quantitative methods as well as simple linear regression analysis, t-test, and determination coefficient test. Before that, a test of validity, reliability, and classical assumptions was carried out. Data were obtained through interviews, documentation, and questionnaires, with saturated sampling techniques involving 30 employees. As a result, the reward had a significant effect of 49.2% which was included in the medium category.
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