Tourism Transport Industry Management: A Systematic Literature Review on Challenges, Innovations, and Sustainability Practices

Authors

Putu Surya Laksana Rahjasa Politeknik Pariwisata Bali
I Made Bajra Sugandhiyasa Politeknik Pariwisata Bali
Komang Dea Angelina Putri Politeknik Pariwisata Bali
I Gusti Ayu Mira Narirthayani Politeknik Pariwisata Bali

DOI:

https://doi.org/10.55927/wakatobi.v4i1.57

Keywords:

Tourism Transport Management, Systematic Literature Review, PSALSAR, Sustainable Mobility, Smart Tourism

Abstract

This study presents a systematic literature review (SLR) on tourism transport industry management from January 2014 to December 2024, using the PSALSAR framework and sources from Scopus, Web of Science, and ScienceDirect. A total of 71 peer-reviewed studies were synthesized, revealing six dominant themes: strategic management, digital innovation, sustainable transport, tourist behavior, accessibility, and cross-sector collaboration. Findings indicate a shift from conventional systems to integrated, technology-driven, and sustainability-oriented models, with notable contrasts between developed and developing countries. A conceptual framework is proposed linking infrastructure, technology, inclusivity, and governance, centering on tourist experience. Limitations include the exclusion of non-English and grey literature, highlighting the need for future empirical studies and integration with smart tourism ecosystems.

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