Assessing Tourists’ Perceptions of Bali’s Sustainable Tourism Actions

Authors

  • Anak Agung Ayu Sri Upadewi Politeknik Pariwisata Bali
  • Janne Cassandra Amanda Harum Politeknik Pariwisata Bali
  • Egrinadhean Frilyana Avis Politeknik Pariwisata Bali
  • Hanugerah Kristiono Listiandre Politeknik Pariwisata Bali
  • I Nyoman Arya Kusuma Antara Politeknik Pariwisata Bali

DOI:

https://doi.org/10.55927/wakatobi.v4i2.82

Keywords:

Tourist Percseptions, Expectation and Performance, Sustainable Tourism

Abstract

The purpose of the evaluation of tourist impressions was to assess Bali's levels of dedication to sustainable tourism principles in terms of ecological, social, economic, and environmental aspects. The purpose of this study was to identify how tourists' perceptions of the destination's sustainability performance and expectations relate to each other. 328 foreign visitors from different nations participated in the study, which used a quantitative approach via a questionnaire and was examined using the Gap Analysis method and Importance Performance Analysis. It is suggested that the findings of this study serve as both a reference for future in-depth research on other aspects of sustainability and as assessment material for tourism stakeholders creating a more comprehensive sustainability strategy.

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Published

2025-12-29