Reinforcing Green Participative Actions: Insight from MRC Hotel Ubud
DOI:
https://doi.org/10.55927/wakatobi.v4i2.77Keywords:
Employee Participation, Green Practices, Sustainable Hotels, Housekeeping, 3R ConcepAbstract
This study aims to analyze the participation strategies of Housekeeping Department employees in implementing green practices at MRC Hotel in Ubud. The green practices implemented include the 3R concept (Reduce, Reuse, Recycle) as well as the use of environmentally friendly materials and reduction of plastic waste. The research method used is descriptive qualitative with data collection techniques through interviews and observations. The results of the study indicate that employees have a good understanding of green practices and regularly attend training, but there is still inconsistency in their implementation, particularly in terms of frequency. Barriers include high workloads and infrastructure limitations. The proposed strategies to enhance employee participation include gamification-based training, reward programs, green suggestion boxes, and expanded partnerships with environmental communities. This study provides strategic recommendations to increase employee engagement as agents of change in supporting environmental sustainability in the hospitality sector.
References
Aboramadan, M., & Karatepe, O. M. (2021). Green human resource management, perceived green organizational support and their effects on hotel employees’ behavioral outcomes. International Journal of Contemporary Hospitality Management, 33(10), 3199–3222. https://doi.org/10.1108/IJCHM-12-2020-1440
Ahmed, M., Guo, Q., Qureshi, M. A., Raza, S. A., Khan, K. A., & Salam, J. (2021). Do green HR practices enhance green motivation and proactive environmental management maturity in hotel industry? International Journal of Hospitality Management, 94, 102852. https://doi.org/10.1016/j.ijhm.2020.102852
Alonso-Almeida, M.-M., Fernández Robin, C., Celemín Pedroche, M. S., & Astorga, P. S. (2017). Revisiting green practices in the hotel industry: A comparison between mature and emerging destinations. Journal of Cleaner Production, 140, 1415–1428. https://doi.org/10.1016/j.jclepro.2016.10.010
Barakagira, A., & Paapa, C. (2023). Green practices implementation for environmental sustainability by five-star hotels in Kampala, Uganda. Environment, Development and Sustainability, 26(4), 9421–9437. https://doi.org/10.1007/s10668-023-03101-7
Dang‐Van, T., Wang, J., Vo‐Thanh, T., Jiang, X., & Nguyen, N. (2023). Green practices as an effective business strategy to influence the behavior of hotel guests in the luxury hotel sector: Evidence from an emerging market. Business Strategy and the Environment, 32(6), 3612–3627. https://doi.org/10.1002/bse.3318
Filimonau, V., Bai, L., Romanenko, A., Tarakanova, V., & Ermolaev, V. A. (2023). How employees perceive and (dis)engage with ‘green’ practices in luxury hotels. International Journal of Hospitality Management, 114, 103567. https://doi.org/10.1016/j.ijhm.2023.103567
Indrayani, I. G. A. P. W., Supartha, I. W. G., Dewi, I. G. A. M., & Piartrini, P. S. (2023). A Systematic Approach To Resourceful Work Engagement Among Millennials: Harnessing Personal Resources. International Journal of Business and Society, 24(2), 727–745. https://doi.org/10.33736/ijbs.5959.2023
Karatepe, O. M., Hsieh, H., & Aboramadan, M. (2022). The effects of green human resource management and perceived organizational support for the environment on green and non-green hotel employee outcomes. International Journal of Hospitality Management, 103, 103202. https://doi.org/10.1016/j.ijhm.2022.103202
Khalil, N., Che Abdullah, S. N., Haron, S. N., & Hamid, M. Y. (2024). A review of green practices and initiatives from stakeholder’s perspectives towards sustainable hotel operations and performance impact. Journal of Facilities Management, 22(4), 653–682. https://doi.org/10.1108/JFM-03-2022-0025
Migdadi, Y. K. A.-A. (2023). Identifying the Best Practices in Hotel Green Supply Chain Management Strategy: A Global Study. Journal of Quality Assurance in Hospitality & Tourism, 24(4), 504–544. https://doi.org/10.1080/1528008X.2022.2065657
Moise, M. S., Gil-Saura, I., & Ruiz Molina, M. E. (2021). The importance of green practices for hotel guests: does gender matter? Economic Research-Ekonomska Istraživanja, 34(1), 3508–3529. https://doi.org/10.1080/1331677X.2021.1875863
Osolase, E. H., Rasdi, R. M., & Mansor, Z. D. (2023). Developing Awareness of Green Human Resource Development Practices in the Hotel Industry. Advances in Developing Human Resources, 25(2), 116–122. https://doi.org/10.1177/15234223231155503
Pham, N. T., Jabbour, C. J. C., Usman, M., Ali, M., & Phan, H.-L. (2022). How does training boost employees’ intention to implement environmental activities? An empirical study in Vietnam. International Journal of Manpower, 43(8), 1761–1782. https://doi.org/10.1108/IJM-04-2021-0238
Prakash, S., Sharma, V. P., Singh, R., Vijayvargy, L., & Nilaish. (2023). Adopting green and sustainable practices in the hotel industry operations- an analysis of critical performance indicators for improved environmental quality. Management of Environmental Quality: An International Journal, 34(4), 1057–1076. https://doi.org/10.1108/MEQ-03-2022-0090
Raza, S. A., & Khan, K. A. (2022). Impact of green human resource practices on hotel environmental performance: the moderating effect of environmental knowledge and individual green values. International Journal of Contemporary Hospitality Management, 34(6), 2154–2175. https://doi.org/10.1108/IJCHM-05-2021-0553
Rehman, S. U., Elrehail, H., Alshwayat, D., Ibrahim, B., & Alami, R. (2023). Linking hotel environmental management initiatives and sustainable hotel performance through employees’ eco-friendly behaviour and environmental strategies: a moderated-mediated model. European Business Review, 35(2), 184–201. https://doi.org/10.1108/EBR-05-2022-0094
